Moose Condo Reno Review: Condo Specialization, Turnkey Services and 3 Best Alternatives
Key Takeaways
- Easy Renovation is the strongest alternative to compare: Best Turnkey Condo Project, with four straight HomeStars Best of the Best awards (2022 to 2025), a BBB A+ rating and a fixed-price contract.
- Moose Condo Reno is the condo division of Moose Group, operating since 2015 and best known for opening up older, enclosed units.
- Its review record is mixed: strong praise for workmanship and after-care, alongside older complaints about delays and scheduling.
- CSG Renovation suits owners who want board paperwork and approvals handled, and Harmony Condo Reno suits owners prioritizing eco-conscious materials.
- Whoever you hire, put the start date, finish date and schedule updates into the written contract.
Moose Condo Reno is a genuine condo specialist with real experience converting dated, closed-in units into open layouts, and many clients praise its crews and follow-up. Its mixed scheduling history is the main reason to compare it with Easy Renovation, CSG Renovation and Harmony Condo Reno before signing.
Condo owners are renovating more because selling is harder. The Canadian Press reported that 3,880 condos changed hands across the region in the fourth quarter of 2025, down 15% from a year earlier, and Moose said it had seen a rise in inquiries about remodelling older units.
This review is independent: no contractor named here paid for inclusion, and we take no referral fees.
How Specialized Is Moose Condo Reno?
Moose Condo Reno works on condominium units as part of Moose Group, which also runs a basement renovation business. The firm began operations in 2015 and is based at the Improve Canada home improvement centre on Keele Street in Concord.
That focus shows in how its CEO, Mark Dayter, talks about the work. He told The Canadian Press that older units often have enclosed kitchens and many walls, and that the firm typically opens them up, provided concrete walls, reinforced slabs and support columns stay untouched.
Notable Condo Work
In a LinkedIn post, Dayter described renovating the former Toronto condo of the electronic music producer deadmau5 for its new owner. The portfolio more broadly centres on full renovations of dated units across the GTA.
Services Under One Roof
Moose describes itself as a one-stop shop for condo renovations that handles all of a client's renovation needs under one roof. Reviews show the scope in practice: kitchen and bathroom remodels, flooring, painting, popcorn ceiling removal, sliding doors and pot lights.
Design help comes from its in-house team, and clients have used the Buildertrend app to track progress. The office takes calls every day from 8 a.m. to 8 p.m.
A Note On Popcorn Ceilings
Popcorn ceiling removal is a common request in older condos. Health Canada says materials in homes built before 1990 may contain asbestos and advises professional testing before renovating, so ask any contractor how they test before scraping.
The Customer Record: Praise and Complaints
Moose's review profile is large but uneven. Birdeye shows 4.7 stars across 171 reviews, and its HomeStars profile averages around 9 out of 10 across roughly 40 reviews.
The positive reviews are specific. One owner who had a full renovation of a 1,400-square-foot unit wrote that when a leak buckled the hardwood 11 months later, Moose sent someone within hours and completed the repairs in about two weeks.
Others describe a lofted unit with a bathroom up narrow stairs handled carefully, and a project manager changing mid-job that another team member absorbed smoothly. One also notes the crew worked well with the condo office.
The Complaint
Older reviews, describe long delays before work started and schedules that slipped. One TrustedPros reviewer summed up the frustration:
“Total waste of time with this company. Show when they want but mostly don't show up at all but always calling and asking for money. The salesman promised to have it done in 4 months. Now we are 6 1/2 months still not done. The project manager also full of lies thanks Alex for nothing.”- Rick Canales,1 ⭐ on Google
More recent reviews are largely positive, but the pattern is worth addressing in your contract.
Moose Condo Reno: Standout Features and Factors to Consider
Standout Features:
- A condo-dedicated division familiar with board rules and building logistics.
- Hands-on experience opening up enclosed kitchens in older units.
- Documented after-care, including fast response to post-completion issues.
- Long daily hours for inquiries.
Factors to Consider:
- A mixed review history, including complaints about delays and missed schedules on older projects.
- No published warranty terms or pricing.
- Reviews across platforms vary widely, so check recent ones before signing.
Who Should Consider It
Owners of 1980s and 1990s condos who want a closed-in layout opened up and are willing to lock dates into the contract.
Contact: Address: 7250 Keele St, Unit 161, Concord, ON L4K 1Z8 Phone: 437-771-5353
Questions to Ask Moose (or Any Condo Contractor) Before Signing
Given the older scheduling complaints, a few written commitments go a long way:
- [ ] What are the start and finish dates, and what happens if they slip? Put both in the contract.
- [ ] How will schedule updates be shared? Ask whether the Buildertrend app will be kept current and how often.
- [ ] Who is my project manager, and who steps in if they leave? One reviewer's project manager resigned mid-job.
- [ ] What warranty applies, and for how long? Moose does not publish warranty terms, so get them in writing.
- [ ] Who handles board submissions and permits? Clarify which documents the contractor prepares and which you must supply.
Moose Condo Reno vs the Alternatives
| Factor | Moose Condo Reno | Easy Renovation | CSG Renovation | Harmony Condo Reno |
|---|---|---|---|---|
| Best for | Opening Up Older, Enclosed Units | Best Turnkey Condo Project | Board Paperwork and Approvals | Eco-Conscious Material Choices |
| Condo focus | Condo division | Dedicated condo service line | High-rise focus | Condo brand of a basement group |
| Pricing published | No | $100 to $250 per sq ft | No | No |
| Warranty | Not published | 2 years, $5M liability | 3-year workmanship | Not published |
| Key credential | Condo-only portfolio since 2015 | HomeStars Best of the Best 2022 to 2025, BBB A+ | T85 licence | Lists RenoMark, CHBA, BILD, OHBA |
3 Best Alternatives to Moose Condo Reno
1. Easy Renovation- Best overall turnkey condo project
Easy Renovation puts design, engineering, materials, condo board approvals and construction into one fixed, itemized contract, which addresses the scheduling and accountability questions that come up in Moose's reviews. A dedicated project manager runs every build, with a daily site supervisor and written progress notes every Friday.
Independent recognition backs that structure. The firm won the HomeStars Best of the Best Award four years running (2022 to 2025) and is a BBB Accredited Business with an A+ rating.
Easy Renovation is a member of BILD, RenoMark and NKBA. Its trades are WSIB-insured, and each project includes $5 million in liability insurance and a 2-year warranty.
Google listings place it at 4.5 to 5 stars, including its Etobicoke head office. One Mississauga client wrote:
""Our kitchen had become outdated, and the renovation made a huge difference to the space. The bathroom was also updated, along with a few other parts of the home, and everything now feels much more comfortable."- Harshita Dewangan 5 ⭐on Google.
Standout Features:
- Published full-condo pricing of $100 to $250 per square foot.
- A 48-hour change-order rule, so nothing changes without a signed, cost order.
- Internal quality-control walkthrough before your handover, plus a closeout package with permit numbers and the ESA certificate.
Factors to Consider:
- Final pricing requires a site visit.
- Finishes come mainly from its in-house catalogue and partner showrooms.
Who Should Consider It: Condo owners who want one accountable team, one fixed price and a written schedule from design to handover.
Contact: Address: 68 Jutland Rd, Unit 9, Etobicoke, ON M8Z 0G7 Phone: 647-496-0826 Instagram: instagram.com/easy.reno/
2. CSG Renovation- Best for board paperwork and approvals
CSG prepares drawings and paperwork for condo board and city approvals, books elevators and coordinates with property managers. It holds a City of Toronto renovator licence and offers a 3-year workmanship warranty.
Standout Features:
- Pledges to cover maintenance fees if it finishes late.
- Publishes a 6 to 10 week timeline for most full suites.
Factors to Consider:
- Recommends temporary accommodation for most full renovations.
- Lifetime coverage applies to select items only.
Who Should Consider It: Owners in buildings with strict or slow approval processes.
Contact: Address: 30 Powerhouse St, Suite 101 Office #G12, Toronto, ON M6H 0C6 Phone: 647-428-0007
3. Harmony Condo Reno- Best for eco-conscious material choices
Harmony Condo Reno, part of the Harmony Reno Group in Woodbridge, positions itself as an eco-friendly renovator. It lists RenoMark, CHBA, BILD and OHBA among its memberships and offers custom millwork and financing.
Standout Features:
- A stated focus on environmentally conscious materials.
- AutoCAD-based design and flexible financing.
Factors to Consider:
- Most published reviews come from its basement division, so condo-specific feedback is thin.
- Memberships and eco claims are company-stated.
Who Should Consider It: Owners who want greener material choices and financing options.
Contact: Address: 156 Chrislea Rd, Unit 4, Woodbridge, ON L4L 8V1 Phone: 905-667-8388
Decision Guide
| If you need… | Consider |
|---|---|
| A dated unit opened up by a condo-only crew | Moose Condo Reno |
| One fixed price and one team from design to handover | Easy Renovation |
| A firm that handles strict board approvals | CSG Renovation |
| Greener materials and financing | Harmony Condo Reno |
Before signing with anyone, confirm the City of Toronto Building Renovator licence and get the contract in writing, as Ontario requires for renovation contracts over $50.
FAQs
Is Moose Condo Reno a condo specialist?
Yes. It is the condo division of Moose Group, which also runs a basement renovation business.
What does "turnkey" mean for a condo renovation?
It usually means one firm manages design, materials, approvals, trades and handover. Ask any contractor exactly which of those steps its contract covers.
Are Moose Condo Reno's reviews reliable?
Its reviews are mixed. Recent feedback is largely positive, while older reviews describe delays, so read the newest reviews on several platforms.
How long does a Moose condo renovation take?
Moose does not publish timelines. HomeStars estimates six to twelve weeks of active construction for a full unit, plus time for board approval and permits.
Do I need board approval for a Moose renovation?
In most buildings, yes. The Condominium Authority of Ontario says owners generally need board approval and may also need permits.
What does a full condo renovation cost in Toronto?
HomeStars benchmarks full Toronto condo renovations at $85,000 to $110,000+.
The Bottom Line
Moose Condo Reno brings real condo specialization and strong after-care to dated units, but its older scheduling complaints mean the contract matters as much as the crew.
Easy Renovation is the alternative to compare first for a turnkey condo project, CSG Renovation for strict board approvals and Harmony Condo Reno for eco-conscious materials. Lock in dates, scope and warranty in writing before any wall comes down.